Frequently Asked Questions

Answers to your questions about CobaltTools

Which video platforms does CobaltTools support?

We support most mainstream video platforms, including but not limited to YouTube, Bilibili, TikTok, Instagram, Twitter, and more. Downloads may be restricted for some protected content.

What's the quality of downloaded videos?

We offer multiple quality options, up to the best quality of the original video. Available quality options depend on the original video source and platform.

Is CobaltTools free to use?

CobaltTools provides free basic services. For specific advanced features and bulk download needs, we may offer paid options. Please refer to our pricing page for details.

Are there copyright issues with downloaded content?

CobaltTools only provides technical services. Content downloaded by users should comply with local laws, regulations, and copyright provisions. We recommend users only download content they have the right to use or have authorization from copyright owners.

What if video download fails?

Download failures may be due to network issues, protected videos, or platform restrictions. You can try refreshing the page, checking your network connection, or contacting our customer support for help.

How do I contact customer support?

You can send a message through our contact page or email support@cobalttools.tools. Our team will respond to your inquiries within 24 hours.

Still have questions?

If you couldn't find the answer you were looking for, feel free to contact our support team